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Microsoft Windows XP with Service Pack 2 ( Service Pack 3 recommended), or Windows Vista with Service Pack 1 ( certified for 32-bit editions).See "Show hidden files, hidden folders, and all file name extensions in Windows Explorer (Windows XP)" (Technote kb404856) for details.įrameMaker may not install correctly if the system doesn't meet the following system requirements: By default, Windows Explorer doesn't show hidden files, hidden folders, and file name extensions that it recognizes. Some of these procedures may require you to locate hidden files, hidden folders, or files by their full file names, which include extensions (for example, example_filename.ini). Additoinally, the procedures in this document assume you are using the Classic View of the Control Panel: To view the Control Panel in the Classic View, click Switch To Classic View on the Control Panel navigation bar on the left side of the window.

For example, a commonly encountered difference is the navigation to Control Panel from the Start menu: You may navigate Start > Settings > Control Panel instead of Start > Control Panel. If the interface is customized, some procedures may vary. Note: The procedures in this document are based on the default interface of Windows XP. Adobe Technical Support can use this information to better assist you if you need to call. Keep track of the tasks that you perform and the results of each, including errors and other problems. To benefit most from this document, perform the tasks in order. Although a system error may occur only when you work with FrameMaker, FrameMaker may not necessarily be the cause it may be the only application that uses enough memory or processor cycles to expose the problem. Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files.